Privacy Policy

Effective Date: April 27, 2026

1. Introduction

Pavel Refrigerant Services (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through https://pashafridgefix.com/ (the “Website”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

Submit a contact form
Request a quote
Schedule a service appointment
Sign up for our newsletter
Contact us by phone or email

Personal information may include:

Name
Email address
Phone number
Service address
Any other details submitted through forms

b. Non-Personal Information

Browser type
IP address
Device information
Pages visited, date, time, and referral sources

We use Google Analytics to help understand website traffic and improve our website.

3. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze site traffic
Support form functionality
Measure marketing and performance

You may disable cookies through your browser settings, though some features of the Website may not function properly.

4. How We Use Your Information

Respond to inquiries
Provide quotes and schedule services
Deliver requested services
Send marketing communications (where permitted)
Improve our Website and services
Maintain records related to customer requests
Prevent fraud, abuse, or security issues

5. Phone Calls and Call Tracking

Calls to our business may be tracked or recorded for quality assurance, training, or operational purposes, where permitted by law.

If you provide your mobile number, you agree to receive service-related text messages. Reply “STOP” to opt out. Standard message rates may apply.

6. Third-Party Services

Google reCAPTCHA for security and Google Maps for location services
Subject to Google Privacy Policy and Google Terms of Service
Third-party review integrations or embeds

7. How We Share Information

We do not sell personal information
Service providers assisting operations
Legal requirements (court orders, subpoenas)
Protection of rights, safety, or property

8. Data Retention

We retain information until the inquiry is resolved unless legally required otherwise.

9. Data Security

We use reasonable safeguards, but no system is 100% secure.

10. Your Rights

Access personal data
Correct inaccurate data
Request deletion
Opt out of marketing

11. U.S. Users

This Website is intended for users in the United States, including Maryland.

12. Children’s Privacy

We do not knowingly collect data from children under 13.

13. Third-Party Links

We are not responsible for external websites.

14. Changes to This Privacy Policy

We may update this policy at any time with an updated effective date.

15. Contact Us

Pavel Refrigerant Services
11513 Idlewood Rd
Silver Spring, MD 20906
Phone: (240) 676-6675
Email: info@pashafridgefix.com
Website: pashafridgefix.com